Konko — All Clients Overview

68 clients · Stage transitions + account health · ✦ = sign-up date used as kick-off proxy

Stage:
Health:
68 clients
# Client Name Current Status Account Health Sign-up Date Kick-off Date Live Date Deactivated Date Days Kick-off → Live Days Live → Deactivated

Days speed: Fast = under 30 days  |  Medium = 30–75 days  |  Slow = over 75 days  |  ✦ = sign-up used as kick-off proxy

🚀 Launch Radar — Active Pipeline
Clients currently in onboarding · Account Health: Healthy · Not yet live · Sorted by days in pipeline (longest first)
What to watch: Internacional Beauty Rejuvenation has been in pipeline for 49+ days. Check in on any clients approaching 60 days without a kick-off date.
# Client Name Current Status Account Health Sign-up Date Kick-off Date Days in Pipeline Tentative Launch KO → Target Notes

Days in pipeline = days from sign-up to today (Apr 2, 2026). Color: ≥ 90d · 30–89d · < 30d

How to read this table: Each row is a sign-up cohort. Avg days = kick-off → live (sign-up date used when no kick-off recorded). Conversion % = share of that month's sign-ups that went live. Use the filter to see healthy clients only. Click any row to expand and see the individual clients.
Overall Conversion Rate
Avg Days Kick-off → Live
across clients who went live
Best Conversion Month
Avg Kick-off → Live
signed up in last 90 days · who went live
Healthy in Pipeline ▾ click
healthy · not yet live
Show:
Sign-up Month Total Clients Went Live Avg Days Kick-off → Live Conversion Rate Visual

* Mar–Apr 2026 cohorts are very recent — low conversion expected.  ▾ Click any row to see which clients signed up and who went live.

Clients Paused: All clients with Paused, Churned, or Out of Business account health. Their current pipeline stage shows where they stopped progressing. Days in pipeline = sign-up → deactivated (or today if still active).
Health:
#Client NameAccount Health Stuck at StageSign-up Date Kick-off DateDays in PipelineNotes
Health Pulse: Weekly health scores (0–10) for all active clients, based on the Health Assessment. Portfolio average and individual trends from Feb–Mar 2026. Scores below 5 are at risk.
Portfolio avg health score — week by week
#Client NameLatest Score Trend (last 30d)Δ Since First Assessment Weekly Sparkline
How to read this table: Each row is a sign-up cohort. Only clients who went live are counted. Churned = status Deactivated. Retention rate = (went live − churned) ÷ went live. Click any row to see the individual clients.
Sign-up Month Went Live Churned Avg Days Live → Deactivated Retention Rate Visual

Recent months have fewer churned clients simply because those clients haven't had as much time to churn yet.

Post-Launch NPS: Survey sent to clients after going live. NPS = % Promoters (9–10) minus % Detractors (0–6). Ease of implementation and team support rated 0–5.
NPS distribution
Click a segment to see clients
Score distribution (0–10)
Click a bar to see clients with that score
NPS trend by month
Click a point to see respondents · Small n — interpret with caution
#RespondentClinicRole NPS (0–10)Ease (0–5)Support (0–5) Comments